A recent brush issue has affected some of our gel bottles, and we want to make it right.
Some brushes became slightly bent due to a tolerance update made in 2022. This may have left you with a brush that’s misshapen or tricky to use.
We’d already been developing a new and improved brush based on your feedback, featuring smoother bristles and a slightly rounder shape for better control and application. We’ve now fast-tracked the update, and the new version is already in production.
Going forward, any faulty brushes will be automatically replaced with the improved version. You may still receive some of the original style brushes while we transition stock, but these will only be brushes with no faults that have been quality checked.
We’ve now resolved the issue and all new bottles are fitted with our improved brush. These updated brushes are made from high-quality DuPont nylon, offering:
Smoother bristles
Better product absorption
A slightly rounder shape for improved control and application
If you’ve received a bottle with a misshapen brush, you can order a replacement.
PLEASE NOTE: Brush replacements are limited to 40 per customer. Orders exceeding this limit will be adjusted at checkout. This policy helps us ensure fair access for all customers.
We truly appreciate your patience as we fix this. Being an independent brand means we can act quickly and always put our community first.
Thank you for sticking with us.
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Overall rating: 4.918919 / 5 from 74 reviews.
The Replacement Gel Bottle Brush offers smoother bristles and a slightly rounder shape for better control and application. Customers appreciated the improved brush design, which fits neatly into the cuticle area and enhances product absorption. Any faulty brushes will be automatically replaced with the improved version.
Review topics: ["size","shape","brushes","application","brush","game changer","tips","saver"].
"These brushes are so much better than the previous ones, giving such a neater application. Love that they are available to upgrade gels bought previously. Don't love that I have to pay for them though as the cost does add up when lots to replace."
"Fantastic replacement brush. Beautifully shaped and easy to use for precise application. Video shows 2 brushes side by side, one on the right is the old style and one on the left is the new design."
"These are the perfect size to allow me to paint any size nail. So easy to swap over too so extra points for that!"
"The new brushes are the most perfect shape and size for all nails! Really recommend ordering replacement brushes for all of them to upgrade your old gels!"
"I was having trouble with the brushes that came in two of my polishes - they had warped so weren't easy to use. Upon contacting customer services I was promptly sent some replacement brushes that seemed to also be an upgrade in shape, perfect! Thank you"
"Perfect brush. The rounded tip helps to get really close to the cuticle with flooding. All polishes should have a brush like this."
"So handy to be able to purchase these! Love them x"
"The new brushes are amazing, so much better for painting nails."
"Excellent"
"I use these so much they give the cleanest smoothest application for builders, colours and more!"